Flood City now Owned and Operated by
Atlantic Broadband

Frequently Asked Questions

• Q. Will Atlantic Broadband continue to provide dial up service?

  A. Yes. Atlantic Broadband is pleased to continue offering dial up service.

• Q. Will my rates for dial up service go up?

  A. Atlantic Broadband has no plans to raise rates at this time.

• Q. I have been getting calls to switch to Atlantic Broadband's High Speed Service. Do I have to switch?

  A. Atlantic Broadband is offering its current Flood City dial up customers a very special offer. We hope that the low price will encourage our dial up customers to try high speed internet perhaps for the first time. Click here for special offer.

• Q. I have already paid for my dial up service for a year ( 6 months, 3 months, etc ), will I be able to keep my dial up service once my agreement ends?

  A. Yes. We hope that you will try our high speed internet product*, however, if you are happy with our Flood City dial up service, you may choose to keep it.
  
  *Call us to find out if high speed internet is available for you.

• Q. Who do I make my payment to?

  A. All payments should be made to Atlantic Broadband.

• Q. Where do I send my payment?

  A. Please send payments to:

  Atlantic Broadband
  120 Southmont Blvd
  Johnstown, PA 15905

• Q. Does Atlantic Broadband Accept American Express?

  A. No, unfortunately we are unable to accept American Express Credit Cards. We apologize for any inconvenience this may cause. If you have any questions regarding your payments, please call us at 888-536-9600 . We are available 24 hours a day, 7 days a week.

• Q. Does Atlantic Broadband have a website?

  A. Yes, Atlantic Broadband can be found on the web at: http://www.atlanticbb.com

• Q. What is Atlantic Broadband's Phone Number?

  A. Customer Service and Support are available 24 Hours a day / 7 days a week at 1-888-536-9600.

Do you have more questions? Feel free to contact us at Atlanticbbfloodcity@atlanticbb.com